![]() Watch this video to learn how to activate your subscription using My Account: Once activated, Premium displays in the top-left corner of the program Dashboard. When your subscription activates, click Done. In the Password field, enter the password used to sign in to My Account.In the Email field, enter the email address used to sign in to My Account.In the top right corner of the Dashboard, click Activate license.If you haven't set up your My Account login, see Create and manage your Malwarebytes Account. This method requires you to have an active Malwarebytes account login. There are two ways to activate your subscription. If you purchased a subscription for multiple devices, find instructions on how to install and activate on different devices here: Install & activate Malwarebytes personal products. NOTE: More info about the latest Malwarebytes 3.1.2 HERE MB 3 User Guide ONLINE MB 3 User Guide PDF MB 3 FAQ: Malwarebytes 3.Your Malwarebytes subscription allows you to activate Premium features such as Real-Time Protection and Scheduled Scans.If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: mb-check-results.zip, FRST.txt, Addition.txt). ![]() ![]() Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES (it will download the latest version) or you can download the latest version manually (currently v3. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool ( NOTE: After uninstalling with the mb-claen tool you will be asked to reboot. ![]() (Malwarebytes clean removal tool will backup your license information and then re-enter the license to the new install) Not sure how you got to version 3.1.2, but lets get a clean re-install to see if it will solve your issues. Endpoint Detection & Response for Servers ![]()
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